Our friendly team is here to help
🇬🇧 Dedicated UK Customer Support
Before getting in touch, please have a look at our FAQs below.
You might find the answer you're looking for straight away
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How long does delivery take?
How long does delivery take?
How long does delivery take?
Free UK Delivery : 5–8 working days
Please note that delivery times do not include our standard 1–2 working days processing time before dispatch.
Please note:
Due to high demand periods, some deliveries may experience slight delays. We're working hard to ensure your order arrives as quickly as possible.
Fitshirt guarantee & return policee
Fitshirt guarantee & return policee
Order with complete confidence: if you're not entirely satisfied with your purchase, you have 30 days to return it and receive a full refund.
Return Requirements:
- Items can be tried for fit but must not be worn for extended periods
- Original packaging required
- No stains, odours, or damage
- No service fees charged
All returned items will be inspected to ensure they meet our return policy. Items not meeting these requirements cannot be accepted.
For return shipping instructions, please refer to the email you'll receive after submitting your return request.
Your satisfaction is our top priority.
How do I request an exchange or a return?
How do I request an exchange or a return?
With our 30-day guarantee, returns are straightforward. Here's how to proceed:
1. Simply contact our team using the contact form on our website and provide your order number along with your exchange/return request.
2. Once your request is submitted, we'll approve it and send the shipping instructions via email.
Please don't forget to check your inbox, spam, or junk folder.
3. As soon as you've dropped off your package at your local post office, please get in touch with us to share your return tracking number.
Our support team is available Monday to Friday, 9am to 5pm to assist with any questions.
Please complete the form below and we'll respond as quickly as possible.
We're here to help!
The Fitshirt Team
✉️ Contact@thefitshirt.com